Unable to edit content.

1 year, 11 months ago gunn3rfourlif3
Participant

Hi.

I am unable to edit any content. I can see multiple revisions(22) but the page doesn’t update with the changes. I have cleared my cache, deactivated LS Cache plugin, flushed the server cache.

The TrendSalon Options(Buddha Panel) also doesn’t save any changes.

Please assist this is urgent.

Thanks

1 year, 11 months ago DT Team !!!
Keymaster

Hi.,

Kindly, send us your site credentials (WP &FTP access logins) details by marking “Set as private reply” so that we can receive your details in private and we will let you know.

Please have a look: https://prnt.sc/WNHNlyG1d5Lg

Thank you!

1 year, 11 months ago gunn3rfourlif3
Participant

This reply has been marked as private.

1 year, 11 months ago DT Team !!!
Keymaster

Hi.,

We have resolved your query kindly check and let us know.

Please have a look: https://recordit.co/7BCNBwqG7d

Thank you!

1 year, 11 months ago gunn3rfourlif3
Participant

Hi

I watched the video but I don’t see anything changed.

I still can’t edit posts, I also can’t change the skin color on Buddha Panel.

All the changes I had made were done by directly editing the wp_posts tables.

This is not resolved.

1 year, 11 months ago DT Team !!!
Keymaster

Hi There.,

Your query has been resolved kindly clear all your browser’s cache and have a look.

Thanks!!

1 year, 11 months ago gunn3rfourlif3
Participant

All the changes I had made in the DB are now gone and the demo content is showing again.

I have cleared my cache.

In the video you sent me you didn’t make any updates.

Please send me a video showing how you edit and update the About us page.

Also change the skin color in Buddha Panel cause it doesn’t update for me.

Thanks

1 year, 11 months ago DT Team !!!
Keymaster

Hi There.,

Theme options:

Refer: https://recordit.co/Ta6Flqswp2

Page editing using WP Bakery page builder :

Refer: http://recordit.co/TNrRlCxXyQ

Thanks!!

1 year, 11 months ago gunn3rfourlif3
Participant

Okay. My bad, I see what I was doing wrong.

Thanks for your patience.

Resolved.

1 year, 11 months ago DT Team !!!
Keymaster

Hi Gunn3rfourlif3.,

Hope your query is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you.

Note: We are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm

Hoping for a 5-star rating from your end 🙂

Thank you, we look forward to helping you!

1 year, 11 months ago gunn3rfourlif3
Participant

Hi,

I would like to use Footer 7 option – only social media links.

I don’t see it in the drop down.

Thanks.

1 year, 11 months ago DT Team !!!
Keymaster

Hi There.,

Kindly share some screenshots or short videos of your query so that we will get a clear understanding of your query and we will assist you with a better solution.

Thanks!!

1 year, 11 months ago gunn3rfourlif3
Participant

Hi

Please see image: https://vianasbeauty.com/footer7.png

I would like to use this footer option(footer 7) but it isn’t in the drop down in Buddha Panel.

Thanks

1 year, 11 months ago DT Team !!!
Keymaster

Hi There.,

As of now, we don’t have the option for selecting Footer 7.

Kindly use the below shortcodes to display sociables on your site.

[dt_sc_social_links facebook=”#” twitter=”#” youtube=”#” googleplus=”#” show_tooltip=”false” tooltip_position=”top” align=”” font_size=”” padding=”” margin=”” line_height=”” disable_border=”true” border_width=”” border_radius=”” background_color=”” border_color=”” text_color=”” socialicons_bgcolor=”false” socialicons_bgcolor_hover=”false” socialicons_textcolor=”false” rounded_corner=”false” /]

Thanks!!

1 year, 10 months ago gunn3rfourlif3
Participant

Hi

I am struggling to get the map on the contact us page to display.

Could you please give me instructions on how to get this working?

Also where do I change(increase) the size of my logo in the header?

Thanks.

1 year, 10 months ago DT Team !!!
Keymaster

Hi Gunn3rfourlif3.,

Please navigate to Appearance -> Trend Saloon options -> General -> Google Map API Key -> https://prnt.sc/FaDUmrAnXHh2

Kindly add the valid Google Map API Key, to get the Google Map API Key -> https://developers.google.com/maps/documentation/javascript/get-api-key

Please navigate to Appearance -> Customize -> Additional CSS and add the given CSS code in the text area.

#logo a img { height: 150px;}

Thanks!!

Viewing 16 posts - 1 through 16 (of 16 total)

You must be logged in to reply to this topic.

Support Forums

Working Hours

Monday to Friday

Quick Links

Search