Guys, I have an IVA THeme and there is no forum for it so here I go here….
The option to chnag the Header Image does not exist and I find myself stuck with the low re demo data … How can I fix this please?
I have some other bugs too:
1. Product images display in triplicate so looks terrible.
2. On Mobile Product Categories does not show at the top of the Shop page
3. Product blocks are too big. Would like to put more on a page
Thanks in advance
Thank you for contacting us.
2) and 3) Please help us have a better understanding on it by getting back with any screenshot like references and also issues and along with WordPress and FTP credentials through the bottom right form @ http://themeforest.net/user/designthemes . We will have a look at your issue and fix it ASAP!
For point 1. I have tried to register multiple times but I never receive the registration email so I have been unable to progress on this issue.
Item 2&3 – are you wanting me to respond in the “Email DesignThemes” message box??? I certainly won’t be postinf WordPress and FTP details there….
Thanks. Mail sent.
Good Morning Again,
I was asked to “Please send your purchase code details to [email protected]. We create a user login and get back to you”
I have done this and the process seems to have died. I still have all my bugs and I just cannot seem to get any real support?
Sorry for the inconvenience,.
We did not receive any mails from you., Kindly, send us your mail id and purchase code details by marking “Set as private reply” so that we can receive your details in private and check the issue.This reply has been marked as private.
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