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Hi.,
Kindly, send us your site credentials (WP &FTP access logins) details by marking “Set as private reply” so that we can receive your details in private and check the issue.
Hi Ven83.,
Kindly contact your hosting provider to create an FTP account and share the credentials with us so that we will check the issue.
Thanks!!
Hi.,
Without FTP login details, we cannot fix the issue.
Kindly, send us your site credentials (WP &FTP access logins) details by marking “Set as private reply” so that we can receive your details in private and check the issue.
Hi!.,
You forgot to send the FTP Password
FTP access login details ( FTP Host, FTP Username, FTP Password)
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