Hi Guys, sorry to ask again, but is there any progress with this? Should I look for another solution? I purchased the theme thinking this aspect of the booking manager was an included feature as without it the booking manager is not really cpomplete. Can you please let me know if this will be resolved soon, if not I will have to look for another solution as currently I get reservation clashes which is not good for business.
Good morning, sorry to trouble you but it has been a month since our last discussion. Can you advise if things are likley to be resolved anytime soon. I appreciate you are busy, I just need to understand if I need to look at an alternative solution.
Sorry for the inconvinience, we have made some changes as per your requirement for the appointment form but unfortunately, the changes may affect the core functionality of the theme.
OK, so is more testing going on? I would of thought for a booking calendar it is essential that appointments do not clash with each other, it is a vital part of being able to make appoointments that the appointment booked is actaully available. Do let me know if you will further continue with this or not.
Have they always been available in the pro version? Why didn’t anybody think to tell me this? I am happy to pay for the pro version if that is what I must do to make it work. Can you confirm that this issue will be resolved with the purchase of the pro version?
I purchased the theme and was under the impression the theme came with the plugin, I cannot find the plugin in the WP dashboard to check which version we have installed, how would I update to the Pro version if the free version is not visible to upgrade?
It has been a month since my last question, can some please let me know how to resolve the issue. Can you confirm the only way to resolve the issues we are experiencing is to upgrade to the pro version of the plugin? If that is the case can you also confirm that if this problem still exsists after the purchase I will be able to get a refund for both the upgrade and the theme as it does nto suit my needs. I just need to ensure people cannot book an appointment if there is already an exsisting appointment. I think it is justified to expect that to be the case for a booking system.
Good afternoon, i have followed your advice and purchased the pro version of the plugin however if I install this the layout of the theme breaks. I appreciate I will need to add in new staff members and maybe services too but why does the PRO version of the plugin break the menu etc. can you offer any help with this so we can move forward.
Thank you, I look forward to hearing back from you
Can you please more details about your issue, and help us have a better understanding of it by getting back with any Screenshots / Video references to our support team we will gladly assist you.
If I deactivate the original plugin and activate the PRO version all of my menus disappear, there might be more things but as this is the live site I did not want to leave it that way for any length of time. I had hoped installing the new plugin would not effect other parts of the site, i hop[ed it would be a simple switch of plugins and maybe even possible to transfer the data between plugins.
Kindly create a subdomain or subdirectory and share the ( WordPress and FTP access ) credentials with us so that we will check the issue and assist you with a better solution.
DOes this imply the plugin does not solve the issue we had from the start?If you can confirm it will be appreciated. We just need the availability calendar to not offer up already booked spaces. As you can imagine this needs to be the minimum requirement for a booking platform.
I will do so, but can you please confirm that the plugins / theme do not do what I require. If it does I am happy to use it still it is just the uncertainty.
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