Apex

apex

2 months ago mrfrido
Participant

Dear Support Team,
I am currently facing an issue where I am unable to install any plugins on my WordPress site. Whenever I attempt to install a plugin, I encounter various types of errors. Here are some examples of the issues I’ve encountered:

Some plugins fail to install with no clear error message.
In some cases, I receive warnings or errors such as “Undefined array key” or similar notices.
Additionally, I received a “Something went wrong with the plugin API” error when trying to interact with the plugin repository.
I’ve tried several different plugins, and the issue persists across all of them. I would appreciate your assistance in troubleshooting and resolving this problem.

Thank you for your help!

2 months ago DT Team !!!
Keymaster

Hi There.,

Kindly share the purchase code to confirm the theme purchase and proceed with further assistance. Please refer to: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

Thanks!

2 months ago mrfrido
Participant

891106dc-3344-443e-8ac6-66c55d936bc9

2 months ago DT Team !!!
Keymaster

Hi.,

Kindly install the plugin without selecting the TI wishlist plugin so that you can install all the plugins without any errors. However, the issue persists. To investigate the issue, we request that you share your site’s ( FTP or Cpanel ) login credentials and mark it as a private reply so that we can debug your site and fix the issue.

Please have a look: https://prnt.sc/WNHNlyG1d5Lg

Thank you!

2 months ago mrfrido
Participant

This reply has been marked as private.

2 months ago mrfrido
Participant

This reply has been marked as private.

2 months ago DT Team !!!
Keymaster

Hi There.,

We are unable to access your website, and it seems that our IP address has been blocked. Please review this and grant access to our IP address: 223.226.5.80.

Refer to the following screenshot for more details: https://prnt.sc/BrWHX3e9kNiq

2 months ago mrfrido
Participant

Well, you can try now.

2 months ago mrfrido
Participant

When you fix it, please let me know. Thank you.

2 months ago DT Team !!!
Keymaster

Hi There.,

Your query has been successfully resolved. Please take a moment to review the changes we’ve made.

2 months ago mrfrido
Participant

What changes? And I would also like to ask, when I install this theme on another domain, how can I avoid any issues?

2 months ago DT Team !!!
Keymaster

Hi There.,

Kindly install the plugin without selecting the TI Wishlist plugin to avoid any errors. Please download the TI Wishlist WooCommerce Plugin using the following WeTransfer link and install it on your site:

TI Wishlist WooCommerce Plugin: https://we.tl/t-JaFz4zlIK0

Thanks!

2 months ago mrfrido
Participant

Ďakujem velice pekne 🙂 všetko funguje ako má.

2 months ago DT Team !!!
Keymaster

Hi There.,

If you’re satisfied with our support, we kindly request that you consider rating us. You can watch a video explaining the rating process here: [https://youtu.be/bMTw_RFbk-A]. We hope for a 5-star rating from your side. 🙂

Thanks!

2 months ago mrfrido
Participant

yes send rate max qualiti.
I am completely satisfied with the support and design. Thank you very much. Greetings from Slovakia!

2 months ago DT Team !!!
Keymaster

Hi There.,

Thank you for your feedback and your valuable rating.

Viewing 16 posts - 1 through 16 (of 16 total)

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