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Apex

apex
  • 8 months, 4 weeks ago mrfrido
    Participant

    Dear Support Team,
    I am currently facing an issue where I am unable to install any plugins on my WordPress site. Whenever I attempt to install a plugin, I encounter various types of errors. Here are some examples of the issues I’ve encountered:

    Some plugins fail to install with no clear error message.
    In some cases, I receive warnings or errors such as “Undefined array key” or similar notices.
    Additionally, I received a “Something went wrong with the plugin API” error when trying to interact with the plugin repository.
    I’ve tried several different plugins, and the issue persists across all of them. I would appreciate your assistance in troubleshooting and resolving this problem.

    Thank you for your help!

    8 months, 4 weeks ago DT Team !!!
    Keymaster

    Hi There.,

    Kindly share the purchase code to confirm the theme purchase and proceed with further assistance. Please refer to: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

    Thanks!

    8 months, 4 weeks ago mrfrido
    Participant

    891106dc-3344-443e-8ac6-66c55d936bc9

    8 months, 4 weeks ago DT Team !!!
    Keymaster

    Hi.,

    Kindly install the plugin without selecting the TI wishlist plugin so that you can install all the plugins without any errors. However, the issue persists. To investigate the issue, we request that you share your site’s ( FTP or Cpanel ) login credentials and mark it as a private reply so that we can debug your site and fix the issue.

    Please have a look: https://prnt.sc/WNHNlyG1d5Lg

    Thank you!

    8 months, 4 weeks ago mrfrido
    Participant
    This reply has been marked as private.
    8 months, 4 weeks ago mrfrido
    Participant
    This reply has been marked as private.
    8 months, 4 weeks ago DT Team !!!
    Keymaster

    Hi There.,

    We are unable to access your website, and it seems that our IP address has been blocked. Please review this and grant access to our IP address: 223.226.5.80.

    Refer to the following screenshot for more details: https://prnt.sc/BrWHX3e9kNiq

    8 months, 4 weeks ago mrfrido
    Participant

    Well, you can try now.

    8 months, 4 weeks ago mrfrido
    Participant

    When you fix it, please let me know. Thank you.

    8 months, 4 weeks ago DT Team !!!
    Keymaster

    Hi There.,

    Your query has been successfully resolved. Please take a moment to review the changes we’ve made.

    8 months, 4 weeks ago mrfrido
    Participant

    What changes? And I would also like to ask, when I install this theme on another domain, how can I avoid any issues?

    8 months, 4 weeks ago DT Team !!!
    Keymaster

    Hi There.,

    Kindly install the plugin without selecting the TI Wishlist plugin to avoid any errors. Please download the TI Wishlist WooCommerce Plugin using the following WeTransfer link and install it on your site:

    TI Wishlist WooCommerce Plugin: https://we.tl/t-JaFz4zlIK0

    Thanks!

    8 months, 4 weeks ago mrfrido
    Participant

    Ďakujem velice pekne 🙂 všetko funguje ako má.

    8 months, 4 weeks ago DT Team !!!
    Keymaster

    Hi There.,

    If you’re satisfied with our support, we kindly request that you consider rating us. You can watch a video explaining the rating process here: [https://youtu.be/bMTw_RFbk-A]. We hope for a 5-star rating from your side. 🙂

    Thanks!

    8 months, 4 weeks ago mrfrido
    Participant

    yes send rate max qualiti.
    I am completely satisfied with the support and design. Thank you very much. Greetings from Slovakia!

    8 months, 4 weeks ago DT Team !!!
    Keymaster

    Hi There.,

    Thank you for your feedback and your valuable rating.

    5 months, 4 weeks ago mrfrido
    Participant
    This reply has been marked as private.
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