Support Forums

Hi, thanks for answering.

I think you don’t read my question well.

If I go to LMS > Settings > Point of contact, here you should be able to select the email template as shown in your documentation. But I don’t see the option to select the email template. I only see the option “Email Subject Prefix” on top, not the one to select the email template.

Can you please check this?

Hi, can someone please help me with the above questions / remarks?

Ok so from this error message I started creating a group. I connected the group with the course and now the payment confirms.

Why is it not documented that you have to create a buddypress group & link it to the course?

Hi, the default functionality of the WooCommerce plugin is working fine. Since I also sell a digital PDF & when buying this I don’t get an error while processing the payment.

Only when I buy the course I get the error message.

Please see for yourself & let me know how to fix it.
Without being able to sell the courses I cannot use the plugin I’ve payed for and would like to have a refund.

Thanks for helping me out.

Maybe it’s an idea to share the solution because I’m not the first one who had this issue.

+ Another question:
When trying to create a certificate I don’t see the certificate options like it’s documented.

I just bought the LMS, but experience the exact same problem. Cannot save any settings.