Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Have sent the details through themeforest contact form. Kindly check and confirm.
The issue has been resolved .
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Waiting to see your 5 stars rating. Thanks in advanceThis reply has been marked as private.
Here is the video link – https://drive.google.com/file/d/1cLrZNc90X3oElMwmG-dvOBBP5i7VPsod/view
I am using Visual Composer on other sites as well but never faced such issue. I also installed the new WordPress hoping that might resolve the problem but it didn’t.
Did you check? How long can it take?
We have checked your site , here it working fine. We have checked under Windows 10 chrome and firefox browsers . So kindly send us your browser details .
I tried using the site in Microsoft edge and it worked well in there. It doesn’t work in the Chrome though. But I will manage with Microsoft Edge. Thanks for the help!
Note – You are a still little slow in the support compared to other authors on the themeforest even after being “Elite Authors”.
Sorry for the delay ,
We were in local holidays for pas two days . So that only we can’t reply . Other wise we will respond you queries within 24hours .
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