Unable to install Demo

2 years, 6 months ago leenps
Participant

17 people registered together and no one received a confirmation email.

2 years, 6 months ago DT Team !!!
Keymaster

Hi.,

We just registered a user as a teacher and received an email. For your reference, we have attached a screenshot kindly have a look.

Please refer: https://prnt.sc/8Gl9wtrFlGSD

Thanks!!

2 years, 6 months ago leenps
Participant

Hi,

I have setup login and register page https://alaafiaafrc.org/adtc/login/

I have conversation with my client they said only student have not received any email.

My client is angry because i suggest this theme to my client.

2 years, 6 months ago DT Team !!!
Keymaster

Hi.,

We have checked multiple times and we are receiving emails from your site and it’s not a theme issue. Kindly check whether the email ids are valid and receive emails.

Thanks!!

2 years, 5 months ago leenps
Participant

This reply has been marked as private.

2 years, 5 months ago DT Team !!!
Keymaster

Hi Leenps.,

Great day. Thanks for sharing the details. We checked and tried to login your administrator account, but can’t able to logged-in. This is not our theme issue, it may be a server execution time issue.

We request you to contact your hosting provider and inform theme to increase the speed of the server execution time and storage capacity. We attached the article link for your reference, kindly have a look. https://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

Thanks!

Moving forward to help you!!

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