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Home/Forums/Multi-Purpose/Vintage Immersed Multipurpose WordPress Theme/Portfolio – Error 500

Portfolio – Error 500

  • 5 years, 11 months ago arbenlloch
    Member

    Hello,

    any portfolio item doesn’t work, click on image or read cause of the 500 error.

    Any solution?

    Thank you.

    5 years, 11 months ago DT Team !!!
    Keymaster

    Hi Arbenlloch.,

    Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

    5 years, 11 months ago arbenlloch
    Member

    Hello again,

    now the 500 message server (inspector) turns into 200, but, same effect on the html, it doesn’t appear the portfolio wrapper.

    Code:

    5 years, 11 months ago DT Team !!!
    Keymaster

    Hi Arbenlloch.,

    Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

    5 years, 11 months ago arbenlloch
    Member

    Hello,

    where is that form?

    Regards.

    5 years, 11 months ago DT Team !!!
    Keymaster

    Hi.,

    Send us your domain name, ftp and admin details by marking “Set as private reply” so that we can receive your details in private and check the issue.

    5 years, 11 months ago arbenlloch
    Member
    This reply has been marked as private.
    5 years, 11 months ago DT Team !!!
    Keymaster

    Hi.,

    Your datas are insufficient. Please send us your wordpress username and wordpress password details as well.

    5 years, 11 months ago arbenlloch
    Member

    What are the datas?

    5 years, 11 months ago arbenlloch
    Member
    This reply has been marked as private.
    5 years, 11 months ago DT Team !!!
    Keymaster
    This reply has been marked as private.
    5 years, 11 months ago arbenlloch
    Member
    This reply has been marked as private.
    5 years, 11 months ago DT Team !!!
    Keymaster

    Hi.,

    The issue has been resolved. Please have a look. Don’t hesitate to get in touch for other issues.

    If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 🙂

    5 years, 11 months ago arbenlloch
    Member

    Thanks.

    Please, tell-us the solution.

    5 years, 11 months ago DT Team !!!
    Keymaster

    Hi Arben,

    It was a typo error in our theme with the function name. Instead of esc_url it was mentioned as esc_rl which caused the issue and we have updated it in your site. We will update it in our next version as well.

    If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 🙂

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