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Hi.
Is possible to make linkable the title in item “Simple Heading”?
ThanksHi.,
This option is not available.
Kindly, send us your FTP and WordPress admin details by marking “”Set as private reply””. So that, we can receive your details in private and customize it for you.
Hi.,
DONE as per your need – https://prnt.sc/seqkz9
Please don’t forget to place your worthy ratings 🙂 Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance
I always reload the page with CONTROL + F5 to see the changes.
But before posting on the support, I tried 3 browsers and two different devices. It still doesn’t work.
Thank you.Hi.,
We have created test page and checked this shortcode but its working fine. http://www.pspvpsoegandia.com/es/test-3/ check it out
http://www.pspvpsoegandia.com/es/ – In this page , shortcode is not working. Please contact your hosting team and if enabled any cache, Just remove that and check it out.
Hi.,
Have you contacted your hosting team regarding this? Let us know.
From the hosting they assure me that the cache is cleaned every so often and that this cannot be the problem.
Thank you.
Hi.,
This is not our theme issue because shortcodes works fine in newly created pages.
One last try, Get into your theme folder and remove cache folders and check it out.
Good Morning.
I am unaware of the existence of those caches of my theme that you mention to me. Where are they found?On the other hand, to tell you that in new pages that do not have a cache, it does not work for me either.
I attach a small video of the process that I follow, in case I am doing something wrong.
https://drive.google.com/open?id=119qqUadd2zaz8-ZENwBITMlNgjN2miSG
Thanks and regards.
Hi..,
Please remove following folders and check it out – https://prnt.sc/snegzn
Delete the updraft, gallery, ngg and wflogs directories?
This is safe? Updraft is my backup directory.
Hi.,
Please take a backup of those folders and remove it. Then check your issues again and let us know.
Now they are erased and everything remains the same, without working.
If you want to try, I leave the deleted directories for you to try.Regards.
If you see that it is not possible or it is very difficult, I change the titles for normal text without the detail of the line. I don’t like it as much as it is now, but in the end it will serve me just the same.
Hi.,
Sorry for the delay..
Your issue has been resolved – https://prnt.sc/spauvj
We can change title now. Please check it out.Issues occur because of “qTranslate-X” plugin. We have deactivated this plugin in your end.
RATINGS!!
Please don’t forget to place your worthy ratings 🙂 Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance
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