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Hello Team,
I am not able to configure map on my website you can see in the website footer.
Can you please help me to fix this.
Hi.,
Thank you for contacting us.
Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Hi.,
It seems that you have not been using our updated version 1.5 , so kindly once update the theme and check out the issue.
Refer : http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/
What about my changes are they gone if i upgrade this?
Can’t you just fix map issue?
Hi.,
The issue has been resolved . Please have a look.
Refer : http://prntscr.com/jiwr0d
Fix : We have installed “API KEY for Google Maps” plugin , and registered our API key there now it works fine.
Refer : http://prntscr.com/jiwra3
Hi.,
We have fixed the issue in the main site. Please have a look at your site now.
It seems that the portsoli gallery image ar not update in the mail site we have removed the portfolio gallery images and reupload all the portfolio gallery images and update the portfolio it will fix the issue.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever 🙂
Please take one minute to share your feedback by clicking on a rating, visit below video link for how to rate our theme:
Waiting to see your fantastic 5 stars rating. Your rating plays a major role in our whole profile. Please rate our theme you really like our theme and happy with our support.
Thanks in advance.
Hello Team,
We definitely like to give you 5-star rating for your support service and theme quality. I will do it in next sometime today.
Also, I have noticed my header links are not working i noticed when i click on contact then it should be redirect in the contact form.
Hi.,
The issue has been resolved. Please have a look.
Ratings:
Thank You , We are eagerly waiting to see your nice 5 star rating!! Your 5 stars has a crucial part in our overall rating!
Can you please tell me how you fix this so i can move it on the main domain “http://thearchersweb.com/”; ?
I would request if you can do it for main domain also then it would be great.
Thanks for great help team.
Thanks,
Santosh YHi.,
The issue has been resolved. Please have a look.
Ratings:
Thank you for trusting us with your business. If you were satisfied with our service, kindly rate us. Have a look at the video for the rating process.
Waiting to see your 5 stars rating. Thanks in advance.
Hello Team,
Again it’s looking like my menu and banner is not loading now it’s suddenly disappeared will you please look this ?
Thanks,
SantoshHi.,
As we checked from your site, the navigation is now working in right manner. Please have a look at this screenshot
Refer : http://prntscr.com/jrjvhe
If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.
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