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Home/Forums/Non Profit/Humanity | NGO & Charity WordPress Theme/Demo import issue all over the web

Demo import issue all over the web

demo import issue
  • 3 years, 5 months ago Bushra
    Member

    1) there is only 1 demo slider and when i applied that is not working

    2)there is no media images all over the website

    3)most of the pages are not working means not in the demo content

    woo commerce pages are not working pls let me know i bought this and nothinbg working properly

    3 years, 5 months ago DT Team !!!
    Keymaster

    Hi.,

    Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.

    3 years, 5 months ago Bushra
    Member
    This reply has been marked as private.
    3 years, 5 months ago Bushra
    Member

    To connect Externally

    FTP Details


    144.76.163.19


    username: admin_bolpk


    password: bolpk

    3 years, 5 months ago DT Team !!!
    Keymaster
    This reply has been marked as private.
    3 years, 5 months ago Bushra
    Member
    This reply has been marked as private.
    3 years, 5 months ago Bushra
    Member

    This is to draw your attention to the unsatisfactory support service by your company. I handed over you all the details what you

    asked and your team assured to resolve the issue as soon as possible but failed to fulfill the promise.

    Time is essential and our client is getting late. Please fix the issue without undue delay.

    I hope you will take a serious notice of this complaint immediately, Should you fail to do so, I will be requesting a full refund of all monies paid.

    3 years, 5 months ago DT Team !!!
    Keymaster

    Hi.,

    Thank you for contacting us.

    As we promised, We have imported all the dummy data, installed and activated all the latest version of plugin files and make the required settings. Please have a look at your site.

    Home

    If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

    Ratings!!

    Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever 🙂

    Please take one minute to share your feedback by clicking on a rating, visit below video link for how to rate our theme:

    http://recordit.co/YqdTBuEJRm

    Thanks in advance.

    3 years, 5 months ago Bushra
    Member
    This reply has been marked as private.
    3 years, 5 months ago DT Team !!!
    Keymaster

    Hi.,

    We have used unyson plugin too import the demo . If you met struggle in this plugin , then you can use duplicator plugin so that you can easily got our demo .

    Else send us your that site details too we will import the demo .

    3 years, 5 months ago Bushra
    Member
    This reply has been marked as private.
    3 years, 5 months ago DT Team !!!
    Keymaster

    Hi.,

    1 ) Sorry for the inconvenience , kindly send us your login details . So that we will import the demo . In our next update we will fix this issue .

    2 ) Our theme is compatible with Visual Composer, but we have not added the Visual Composer page builder modules . If you want to use visual composer builder then you have to manually paste the shortcode .

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