Support – DesignThemes
  • Home
  • Knowledge Base
  • Forums
  • Request Demo
  • Videos
  • Documentation
MY PROFILE

Support Forums

Home/Forums/Non Profit/Humanity | NGO & Charity WordPress Theme/Cannot disable comment

Cannot disable comment

  • 7 years, 10 months ago jen
    Member

    Hello,

    I cannot disable comment in each page.

    Once i toggle it and save page, after that, it will turn on again without doing anything

    Can you help us please?

    Thanks

     

    7 years, 10 months ago DT Team !!!
    Keymaster

    Hi.,

    Please use our updated version we will fix this issues in our updated version 1.2.3

    7 years, 10 months ago jen
    Member

    OK i already updated

    but i cannot toggle such as date post, author, tag, categories of post meta

    (the issue from last post was gone)

    Could you support please?

    Thanks

    7 years, 10 months ago DT Team !!!
    Keymaster

    Hi!.,
    Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
    So that, we can check and have a clear look form our end.

    7 years, 10 months ago jen
    Member

    Hi

    I sent credential as you said

    Please check

    Thanks!

     

    7 years, 10 months ago DT Team !!!
    Keymaster

    Hi.,

    Send us the exact page link where you cannot disable the meta datas so that we can check and let you know.

    7 years, 10 months ago jen
    Member
    This reply has been marked as private.
    7 years, 10 months ago DT Team !!!
    Keymaster

    Hi.,

    The meta options enable disable working fine. Please check the screenshot when we enable the buttons.

    https://www.dropbox.com/s/2e92de4mbfzr2c2/meta_options.png?dl=0

Viewing 8 posts - 1 through 8 (of 8 total)

The forum ‘Humanity | NGO & Charity WordPress Theme’ is closed to new topics and replies.

Login

Log In
Register Lost Password

Topic Views List

  • Most popular topics
  • Topics with no replies

Recent Forum Topics

  • Data of AGENTS are hidden.
  • Beds number, baths and other data not display!
  • Revolution slider

Tags

blog bug button color contact form courses css Demo Demo content error events font footer gallery header homepage icon box icons images Installation layerslider LMS logo menu mobile page builder plugin plugins portfolio responsive revolution slider search sensei shortcode shortcodes sidebar slider Theme translate translation update veda visual composer woocommerce wpml

Working Hours

We Love to Deliver Useful and Easy to Customize WordPress Themes for Our Clients…

Monday to Friday

9.00 A.M. to 6.00 P.M.(IST) UTC/GMT +05:30

We aim to answer all questions within 24 hours.In some cases the waiting time can be extended to 48 hours.Support requests sent during weekends or public holidays will be processed on next Monday or the next business day.

We appreciate your patience and thank you for understanding.

Quick Links

  • Home
  • Help Videos
  • Forums
  • Request Demo
  • Back End Demos
  • Subscription

Search

Social

© Copyright Design Themes.
Cleantalk Pixel