Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Also please send some screenshots/videos of your issues. So that we can get a clear view and help you ASAP.
We Love to Deliver Useful and Easy to Customize WordPress Themes for Our Clients…
9.00 A.M. to 6.00 P.M.(IST) UTC/GMT +05:30
We aim to answer all questions within 24 hours.In some cases the waiting time can be extended to 48 hours.Support requests sent during weekends or public holidays will be processed on next Monday or the next business day.
We appreciate your patience and thank you for understanding.
