Hi there,

Thank you for reaching out! We apologize for the inconvenience you’re facing, and we understand the urgency.

Sometimes, emails can end up in the spam folder. Could you please resend your email to [email protected] and mention the subject clearly in the forums

so we can identify it quickly and investigate the issue as soon as possible?

Once we receive your email, we’ll make sure to prioritize it and get back to you right away.

Looking forward to your response!

Thank you!