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Home/Forums/Non Profit/Humanity | NGO & Charity WordPress Theme/Theme is not working properly/Reply To: Theme is not working properly

Reply To: Theme is not working properly

4 years ago DT Team !!!
Keymaster

Hi.,

Thank you for contacting us.

Kindly refer to the below KB link and video to know how to get the updated plugins.

http://wesupport.wpengine.com/knowledge-base/how-to-get-updated-theme-premium-plugins/

https://youtu.be/Mrt2hfiyW_Q

Go to Dashboard > Plugins > Deactivate the plugin you want to update and delete the plugin, then Go to Dashboard > Plugins > Click Add New then browse the downloadable zip file, click to install and wait until installing the plugin, then click to activate to install the updated version of the plugin files.

Watch the following video to update the WPBakery Page Builder plugin.

http://recordit.co/sNbLDJYl76

http://recordit.co/Vx42KTBwrw

Please follow the instructions in the below knowledge base link for how to update the plugins.

For Ex: Layer slider

http://wesupport.wpengine.com/knowledge-base/how-to-update-layer-slider-plugins/

Video: https://www.youtube.com/watch?v=2vyZrLu7gb8

Note: You can always get the latest version of plug-in files from the link (http://wesupport.wpengine.com/updated-plugins/) as we mentioned in our KB.

If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Ratings!!

Thank you for giving us this opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever 🙂

Please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:

Thanks in advance.

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